Marketing
Know Your Shop's "Why" To Increase Your ROI
Build a purpose-driven shop.
Continue ReadingNobody likes to be yelled at - which is what a lot of marketing does. It yells at consumers, telling them about the business.
The business matters to the business owner. But the target of the business - the customer - could not give a rat's patooty about how long the business has been in business, or about their experience, or about everything else that is important to the owner.
In terms of where we spend our money, none of that matters.
What DOES matter to consumers is their own story. "What's in it for me?"
In today's Jonnie Podcast, I share insight into how to create a powerful marketing message that tells the customer's story, which, at the end of the day, is all that really matters - to the customer.
What to say when it is time to terminate a member of your team.
Continue ReadingGrow your shop ARO by asking this simple question.
Continue ReadingHow to turn a bad review into a happy customer.
Continue ReadingKnow your worth and stop giving discounts.
Continue ReadingBlow up your shop waiting room and drive sales.
Continue ReadingSell out of the customer's pocket, not yours.
Continue ReadingTurn a (no) into a YES! with these strategies.
Continue ReadingAdd $50 per ticket by doing this process with your customer.
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