6 steps for creating a touch-free pick-up and drop-off system
Customers aren't coming to your shop? Go get them!
Continue ReadingNobody likes to be yelled at - which is what a lot of marketing does. It yells at consumers, telling them about the business.
The business matters to the business owner. But the target of the business - the customer - could not give a rat's patooty about how long the business has been in business, or about their experience, or about everything else that is important to the owner.
In terms of where we spend our money, none of that matters.
What DOES matter to consumers is their own story. "What's in it for me?"
In today's Jonnie Podcast, I share insight into how to create a powerful marketing message that tells the customer's story, which, at the end of the day, is all that really matters - to the customer.
Customers aren't coming to your shop? Go get them!
Continue ReadingUse these strategies to help your customers feel safer and more secure.
Continue ReadingA "nuclear" strategy for getting more cars into your shop, faster.
Continue ReadingPowerful word tracks and strategies for turning no into YES.
Continue ReadingHere is the right way to respond to a price shopper, and why.
Continue ReadingOne word kills call conversion, another one grows it.
Continue ReadingIncrease call conversion rates in the first 10 seconds.
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