6 steps for creating a touch-free pick-up and drop-off system
Customers aren't coming to your shop? Go get them!
Continue ReadingEverybody loves a winner. Nobody likes a whiner. Especially at work.
We have all worked alongside the employee who sprays us non-stop with their gossip and drama. "My spouse is so stupid..." "Did you see what Karen wore to work yesterday?" The person who vomits their baggage on you makes your own baggage seem heavier, and harder to deal with.
Today's show will give you two great and powerful tools to end the reign of the "company sprinkler."
Customers aren't coming to your shop? Go get them!
Continue ReadingUse these strategies to help your customers feel safer and more secure.
Continue ReadingA "nuclear" strategy for getting more cars into your shop, faster.
Continue ReadingPowerful word tracks and strategies for turning no into YES.
Continue ReadingHere is the right way to respond to a price shopper, and why.
Continue ReadingOne word kills call conversion, another one grows it.
Continue ReadingIncrease call conversion rates in the first 10 seconds.
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