6 steps for creating a touch-free pick-up and drop-off system
Customers aren't coming to your shop? Go get them!
Continue ReadingYou and I wanted to be firemen and doctors and teachers and lawyers and famous when we were kids. We KNEW what we wanted, even if we were (mostly) wrong.
Today, congratulations! We are (W)right - we have absolutely no clue what what we want in a job, just that we want to have one. Wouldn't it be more fun to go back to the days when you wore a pot on your head and pretended you were an astronaut? It's no surprise that 70% of American employees feel disengaged at work.
This has answers. We just have to start asking the (W)right questions. Download and listen to today's podcast and let me know what you think.
Customers aren't coming to your shop? Go get them!
Continue ReadingUse these strategies to help your customers feel safer and more secure.
Continue ReadingA "nuclear" strategy for getting more cars into your shop, faster.
Continue ReadingPowerful word tracks and strategies for turning no into YES.
Continue ReadingHere is the right way to respond to a price shopper, and why.
Continue ReadingOne word kills call conversion, another one grows it.
Continue ReadingIncrease call conversion rates in the first 10 seconds.
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